Effective date: August 15, 2024
Last updated on: December 31, 2024
Who we are
Suggested text: Our website address is: https://www.onesnack.in.
GENERAL
a. This Website with the URL of onesnack.in (“Website/Site”) is operated by Onesnack (“We/Our/Us”). We are committed to protecting and respecting your privacy. We collect your personal information and process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
b. We collect your personal information in order to provide and continually improve our products and services.
c. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
d. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by Us without having first entered into a confidentiality agreement.
HOW WE COLLECT THE INFORMATION
a. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases, joint marketing partners, social media platforms, or other third parties such as:
d. Information about your interactions with the products and services offered by our subsidiaries.
e. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
INFORMATION WE COLLECT
a. We collect information primarily to provide better services to all of our customers.
b. We collect the following information from you when you use or sign up on our Website:
- Postal address
- Name
- Email address
- Phone number
c. We do collect the following sensitive personal information from you when you use or sign up on our Website: Health data.
d. When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use Our products or services.
e. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
f. The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/or content you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).
g. We automatically collect information using “Cookies”. Cookies are small data files stored on your hard drive. Among other things, cookies help us improve our Site, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.
h. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
i. By using this Website, you are agreeing that We may advertise your feedback on the Website and marketing materials.
j. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
k. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions, or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates, and events.
HOW WE USE INFORMATION
a. We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.
b. We use the information collected through this website as described in this policy and we may use your information to:
- Improve our services, Site and how we operate our businesses;
- Understand and enhance your experience using our Site, products, and services;
- Personalize our products or services and make recommendations;
- Provide and deliver the products and services you request;
- Process, manage, complete, and account for transactions;
- Provide customer support and respond to your requests, comments, and inquiries;
- Create and manage the online accounts you manage on our Website;
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- Communicate with you about promotions, upcoming events, and news about products and services;
- We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences;
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
DATA TRANSFER
a. Information about our users is an important part of our business and we take due care to protect the same.
b. We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer services.
d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
e. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
COOKIES
a. To optimize our web presence, we use cookies. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your
computer’s hard drive for a longer period. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
b. We use cookies to recognize your browser, remember certain information about your preferences, and help us provide you with a better experience on our Site. This may include tracking your preferences and settings, enabling certain functionalities, and analyzing how our Site is being used.
SECURITY OF YOUR INFORMATION
a. We take the security of your personal information seriously and have implemented reasonable precautions to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
b. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to process it on our behalf. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
YOUR RIGHTS
a. You have the right to request access to the personal information we hold about you, to request that we correct any inaccuracies, and to request that we delete your personal information, subject to certain exceptions.
b. If you would like to exercise any of these rights, please contact us using the contact details provided below.
CHANGES TO THIS PRIVACY POLICY
a. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.
b. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@onesnack.in or by mail at the following address:
Onesnack:
5915 sector 3, Faridabad- 121004
Contact Details:
Email: support@onesnack.in
Office address: House no 5915 sector 3, Ballabgarh, Faridabad, 121004